For your customers
Your customers get their own view.
A login to their own corner of Legible. The calls asking you to email last year’s certificates stop coming.
Customer portal
Everything about their scales, in one place
Waiting on you · 1
Repair quote Q118 · version 2
Floor scale BRK-FS-02 · replace load cell · £374.88 inc VAT
ApproveAskDecline
Your instruments · 14
BRK-SC-07Bench scaleDue Sep 2027PDF
BRK-FS-02Floor scaleQuote waitingPDF
BRK-BL-01BalanceDue Sep 2027PDF
Repair · BRK-SC-11
- Diagnosed
- Quote approved
- Repair in progress
- Ready to come back
- Returned
Open repairs 2
Reference weights 3 sets
Certificates 212 on file
- Certificates: search, view and download, one at a time or several as a single PDF.
- Their scales: the full register by site, with each scale’s certificates and repairs.
- Reference weights: the sets used on their work, with the lab’s own certificates. Auditors ask for these.
- Repair quotes: approve with a purchase order number, ask a question, or decline.
- Repair progress: from reported to ready to return, with what was found.
- Logins per site: the QC manager sees their site, head office sees all of them.
Also in the portal
What they see, and what you see
What needs an answer
The home page leads with quotes waiting, failed scales and open repairs.
Visits
Booked and past visits for each site.
A record of every answer
Every view, download and approval is recorded against the login that made it.